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Anonymous

← Prophecy User Feedback Portal

My feedback

  1. Allow OKTA SSO

    2 votes

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    0 comments  ·  eMite » eMite Core Platform  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

  2. Include Interaction Date, Evaluation Date, and Media Type in Quality Evaluations

    1 vote

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    IN PROGRESS  ·  0 comments  ·  eMite » eMite for Genesys  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

  3. Compared to Average for status threshold

    1 vote

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    1 comment  ·  eMite » eMite Core Platform  ·  Flag idea as inappropriate…  ·  Admin →
    TRIAGE  ·  Yogendra Kale responded

    Thank you Matthew for sharing this idea, we will certainly consider it.

    Anonymous shared this idea  · 

  4. Allow masking/anonymising of dimension Members

    2 votes

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    TRIAGE  ·  1 comment  ·  eMite » eMite for Genesys  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

  5. Add a contextual secondary dimension to reports

    2 votes

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    TRIAGE  ·  1 comment  ·  eMite » eMite Core Platform  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

  6. Show a page where a specified measure is alerting

    3 votes

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    TRIAGE  ·  1 comment  ·  eMite » eMite for Genesys  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

  7. Share pages and reports to a centralized library

    2 votes

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    TRIAGE  ·  1 comment  ·  eMite » eMite Core Platform  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

  8. Disable report preview when editing an existing report

    1 vote

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    IN PROGRESS  ·  1 comment  ·  eMite » eMite Core Platform  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

  9. Include non-voice interactions in RealTime Queue Status

    3 votes

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    IN PROGRESS  ·  1 comment  ·  eMite » eMite for Genesys  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

  10. Filter agent data according to the logged in agent

    4 votes

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    1 comment  ·  eMite » eMite for Genesys  ·  Flag idea as inappropriate…  ·  Admin →
    IN PROGRESS  ·  Yogendra Kale responded

    Thank you Matt for bringing up this suggestion. The suggestion is already being worked upon by team.

    Anonymous shared this idea  · 

  11. RealTime data for interactions longer than a day

    1 vote

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    IN PROGRESS  ·  1 comment  ·  eMite » eMite for Genesys  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

Feedback and Knowledge Base

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