Show PureCloud internal chat messages and unread counts in eMite dashboard
Would like to see PureCloud chat and not Chat interaction. Able to see # of Chat, # of Unread Chat using eMite.
(posting for alj customer)
Thank you Jayne for sharing this ideal. At moment there are no API’s available from Genesys.
Once the required API’s are available, eMite will be able to consider it.