Show PureCloud internal chat messages and unread counts in eMite dashboard
Would like to see PureCloud chat and not Chat interaction. Able to see # of Chat, # of Unread Chat using eMite.
(posting for alj customer)
1
vote

Thank you Jayne for sharing this ideal. At moment there are no API’s available from Genesys.
Once the required API’s are available, eMite will be able to consider it.