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On-board WFM Schedule Information from PureCloud

Request the ability for eMite to on-board schedule information from PureCloud including Shift Start, Shift End and scheduled break times – on a per agent basis, per day.

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AdminStephen Irecki (Director, Global Customer Operations, Prophecy International) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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IN PROGRESS  ·  Yogendra Kale responded  · 

Thank you Stephen for sharing this idea. Our Team is already working on it to make it available in next version of eMite.

Thank you,
Yogendra Kale

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