Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

How can we improve eMite?

← eMite

Make an option for "Yesterday" in date filters to refer to the previous business day (M-F)

Our center is only open Monday thru Friday. I would like to be able to set up a daily stat dashboard that always shows data from the previous business day, but currently the "Yesterday" filter refers only to calendar days, so on Mondays it won't show the data we are looking for without a manual filter.

6 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Angela Grosvenor shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
COMPLETED  ·  Yogendra Kale responded  · 

Hello Angela,

This can be easily accomplished by creating KPI’s using Keyword as Yesterday or Last 24 hour. Below are links you can refer

https://prophecyinternational.atlassian.net/wiki/spaces/eMite/pages/22446794/KPI+Formulas+v7#KPIFormulas(v7)-Using@Yesterdaykeyword

https://prophecyinternational.atlassian.net/wiki/spaces/eMite/pages/22446794/KPI+Formulas+v7#KPIFormulas(v7)-Using@LastHourskeyword

Happy to help further if required.

Regards
Yogendra

Show previous admin responses (1)

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment

eMite: eMite for Genesys

Categories

Feedback and Knowledge Base

(thinking…)