Enable eMite indexes to be queried using a REST API
eMite onboards data from multiple data sources and can create custom cross-correlated KPI's. It would be great if these KPI's could be queried from a PureCoud call-flow (i.e. using a HTTP Get method), to allow us to make routing decisions based on KPI's which are important to our business.
Great suggestion. Our product team is looking into the feasibility of this as we speak!
I really like this idea!