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eMite




Welcome to the user feedback forum for eMite, an Operational Intelligence Platform that combines advanced analytics, data correlation, KPI management and threshold alerting into a single, out-of-the-box browser-based solution - providing actionable insights from both real-time and historical data.

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  1. Contact lens dashboard

    Display Sentiment analysis data in a dashboard similarly to how eMite shows wrap up codes.

    5 votes

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    0 comments  ·  eMite for Amazon  ·  Flag idea as inappropriate…  ·  Admin →

  2. Fix Abandoned Column

    When creating a drillthrough datablock with an index search configuration of emite_awsconnectcontracttrace, the column labeled "AbandonedCall" is only reporting False even when it is an Abandoned call.

    1 vote

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    0 comments  ·  eMite for Amazon  ·  Flag idea as inappropriate…  ·  Admin →
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