eMite

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Contact lens dashboard
Display Sentiment analysis data in a dashboard similarly to how eMite shows wrap up codes.
5 votes -
Fix Abandoned Column
When creating a drillthrough datablock with an index search configuration of emite_awsconnectcontracttrace, the column labeled "AbandonedCall" is only reporting False even when it is an Abandoned call.
1 voteThank you for raising this request. The eMite Development Team have reviewed and raised an enhancement request to assist.
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