For VDI deployments reduce SAM minimum 3 days to 1 day or on End of a Session for VDI so licences are released at earliest point. Major Fujitsu VDI project need this.

It would be helpful to have a Private Enterprise Number (PEN) assigned to Snare and/or Prophecy to identify outbound traps. 24 is a really generic OID to use as default.

Application can be made at: https://pen.iana.org/pen/PenApplication.page

This could populate the trap SNMP OID in the config wizzard, and also be used in the snmpd.conf to identify the polled servers as Snare instead of generic Net-SNMP.

It does not require any changes in design, simple config items.

There is a Windows version of the SAM available for download. There should also be a Linux version of this for download too. This way you don't need to purchase a Snare central server when it's not needed. Also this way it can be installed on a shared server.

Can you please add the ability to select more than one agent in the SAM at once for agent upgrades? We have implemented tagging, thinking that we would be able to select everything for a certain tag, and deploy the agent upgrades to those assets at once, but we are only able to select one agent at a time. We should be able to deploy to a tag as well. With 6000+ agents listed, selecting each is time consuming!
Also, can you please add the ability to increase the failout limit to more than 100 before everything stops?

Ability to export data from the event search module to a pdf file or txt file or csv file.

Request to have a feature that capture the Snare agent installation date and time from the Snare Agent console (5.3.3) or Snare Agent Manager console as this information is needed sometimes for troubleshooting.

For compliance purposes (NIST, CMMC, etc) customers want the ability to annotate single events with comments on the logs. These comments would appear on any report that this log shows up on. It also shows to auditors that the logs are being reviewed.

Ex. Log with escalated privileges, be able to annotate that it was a result of adding a new user to the organization and this was a known action.

Would be very helpful to have an API call to the SAM to add new agents into the SAM.

In the Snare agent now you can set multiple destination. Would be helpful if for each object defined in the agent you can set what destination is used or multiple destination.

We are currently moving our office environment to the local server based environment to and Office 365 environment. We would like to be able to collect Office 365 into our SIEM and make auditing easier. Office 365 seems to be the software for many moving forward, especially in the current circumstances of COVID-19 and working remotely.

As a Snare Enterprise agent user I desire the ability to read and transmit via syslog Event Trace Log (ETL) files. One example in which this feature would be valuable is the reading and transmission of Microsoft DNS Server Analytic Logs.

The customer must currently select the Certificate to be used.

I would like to see a "counter" for the Flat File monitoring by the SAM agent. I understand that the Snare agent is able to resend the logs by resetting the counter inside the target computer's registry. Can we have this for the Flat File Monitoring as well?

Besides plan TLS and TLS Auth, allow TLS Mutual Authentication (where both the agent and destination have certificates and must verify each other).

most common TLS clients (web browsers) don't check CRLs (cert revocation lists) or do soft failure. It would be nice to do the same in SNARE, so that CRL fetch outage doesnt cause logging outage

Snare logs when installed on Linux do not send syslog + FIM events in a format that a SIEM like QRadar, Arcsight, AlienVault, Splunk natively understand. This is because the Snare agent re-writes the log. We want to be able to send those logs in their native format or a custom format we choose.This way, we can send Linux logs in their native format and send FIM logs that look different so the SIEM can handle them differently. This is currently why we don't use or recommend Snare for Linux FIM monitoring.

SNMP enabled for query on the Snare Server to monitor health of our Snare server.

The Snare Agent Manager has only a single login available for use. This causes a problem in providing the login to users that you don’t wish to have administrative access to the SAM.

Right now if you want to clear out old agents (usually Legacy agents) you have to delete them individually. When you have over 1000 of them it is unworkable. Provide option to "select all" or select all from a filter and do bulk delete on them.

The customer would like to have the same method that we use to restrict access to the WebUI for the Agents added to the SAM.